Top 5 Takeaways from the 2025 CWS Summit Europe
Contingent workforce programs are evolving faster than ever before, and that evolution took center stage at the 2025 SIA CWS Summit Europe last month. Industry leaders from around the world gathered to explore forward-thinking strategies, exchange best practices, and discuss the future of workforce transformation.
As proud event sponsors, we led critical conversations shaping the future of the contingent workforce. We connected with other program leaders who are redefining how work gets done and had the opportunity to showcase how Atrium helps organizations design, manage, and optimize their contingent workforce programs. The conversations we had reinforced what we’ve known all along: success depends on collaboration, agility, and a unified approach to talent.
Here are our five key takeaways from the event to help you advance your workforce strategy.
1. HR + Procurement: Stronger Together
Operational efficiency and strategic workforce planning require alignment between HR and Procurement. When these teams collaborate and share data, organizations reduce redundancy, enhance agility, and make smarter, more proactive hiring decisions.
Each department has its own goals and drivers, so building unified objectives and a joint data strategy is essential. Integrating technology platforms can provide the visibility both teams need to shift from tactical execution to strategic planning. And while collaboration is important, so is clarity; programs need a designated owner who can drive strategy and maintain accountability.
2. The Future is Now
You don’t need a massive budget to start transforming your contingent workforce program. From refining strategy to leveraging the right technology, leading organizations are already evolving because standing still means falling behind.
Start with education. Research new technologies, explore best practices, and identify areas where your program can adapt. With today’s market pressures and talent demands, action is critical.
3. Rate Management is Not One-Size-Fits-All
Effective rate management requires a tailored approach. The most successful strategies strike a balance between cost, quality, efficiency, and risk, and are customized to the geographies in which you operate, the industries you serve, and your organization’s business objectives.
Once you implement a rate strategy, it’s important to monitor key metrics, such as time-to-fill, attrition, and quality, to ensure it’s working. And remember, rate strategy isn’t “one and done.” It requires continuous optimization to stay effective and aligned with evolving needs.
4. Independent Contractors Add Value When Engaged Compliantly
Independent contractors (ICs) are a growing part of the global talent population. They bring significant value, but only when engaged in a compliant manner across all regions.
Staying current on legislation, understanding country-specific laws, and ensuring correct classification are critical when managing ICs. With $3.8 trillion spent annually on contingent workers, half of whom are ICs, it’s crucial to get ahead of the curve and manage them responsibly.
5. Total Talent Management Delivers Exceptional Results
The days of managing full-time, contingent, and freelance talent in silos are behind us. By unifying these strategies through total talent management, organizations gain a holistic view of their workforce and enhanced visibility into spend across all talent categories.
Aligning your permanent and contingent talent strategies is no longer optional. A unified approach to total talent management leads to better sourcing, greater efficiency, and stronger business outcomes.
Looking Ahead
The workforce is diversifying, technology is advancing, and the pressure to adapt is increasing. At Atrium, we help organizations navigate these complexities with tailored solutions that align people, processes, and performance.
Wondering what’s next for your workforce strategy? With over 30 years of expertise in workforce management, Atrium is here to guide you every step of the way. Contact us today with any questions about building a successful strategy.
