case study

Exceptional Seasonal Staffing for a Luxury Department Store

Faced with a surge in holiday traffic, a luxury department store turned to Atrium to quickly scale its seasonal workforce. Within two weeks, Atrium filled over fifty retail roles, ensuring smooth operations, exceptional customer service, and a profitable peak season.

the challenge

During the holiday season, a luxury department store experienced a significant increase in sales and foot traffic, which led to the immediate need for additional staff to supplement the existing full-time workforce. The store extended its hours, further necessitating the urgent hiring of temporary staff to ensure smooth operations and exceptional customer service.

It was crucial for the store to have adequate staffing in place to provide a smooth and successful shopping experience for its customers during the holidays. As a result, the company turned to Atrium to fill its urgent retail staffing needs.

the solution

Case Study: Exceptional Seasonal Staffing for a Luxury Department Store

Company Size: 1,000 – 5,000

Industry: Fashion & Lifestyle

Services Offered: Temporary Talent Solutions

Atrium’s seasonal hiring strategy proved to be an excellent solution for managing the increase in demand without incurring the costs of hiring full-time employees. This approach provided additional support in-store while saving time and money that would have been spent on official onboarding and other overhead costs during the holiday season. 

Our team of expert recruiters carefully screened and selected candidates to ensure the best possible fit for the client. We created schedules and followed up with candidates on their first day of work to ensure they arrived on time.

From sales associates on the floor to support staff who manage inventory and keep the store clean and organized, we supplied the necessary staff for a successful holiday shopping season.

the results

Atrium acted as an extension of our client’s team to find the right temporary talent fast. We successfully filled more than fifty seasonal retail positions for our client within a two-week turnaround time. The feedback we received from both the client and the candidates was overwhelmingly positive. Additionally, Atrium maintained a strong, sustainable pipeline of candidates for additional needs as they arose. We are pleased to have helped this department store navigate the seasonal hiring process and ensure a successful and profitable season.

AT A GLANCE

Challenge:

– Rapid increase in holiday sales and store traffic created immediate demand for additional staff.

– Extended store hours required swift onboarding of temporary retail workers.

– Needed to maintain exceptional customer experience during peak season with limited full-time capacity.

Benefits:

– Filled 50+ seasonal roles in under two weeks.

– Received strong positive feedback from both the client and candidates.

– Built a strong, sustainable candidate pipeline for ongoing needs.

– Enabled a successful, profitable holiday season with no service disruption.

Atrium has been an invaluable partner in helping us meet the demands of the holiday season. Their ability to quickly provide high-quality retail talent ensured the store remained fully staffed and our customers continued to receive the exceptional service they expect from our brand.

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