Insight
CASE STUDY
STREAMLINING STAFFING SOLUTIONS FOR A PREMIER ART MUSEUM
A prestigious art institution was searching for a staffing and Employer of Record (EOR) payrolling partner to work as an extension of its HR team, expected to help manage the institution’s vast contingent workforce across various departments. The museum intended to centralize agency spending and clearly view operations by selecting a single partner. Atrium was chosen as the Master Vendor for the museum due to our full-service talent management solutions, competitive rates, and WBENC certification.
THE CHALLENGE
In 2016, a major art institution was searching for a staffing and EOR payrolling partner to act as an extension of its HR team and help manage its vast contingent workforce across various departments. The museum wanted to centralize agency spend and have a transparent view of what was happening by choosing a single partner. With millions of annual visitors and a need for top-tier talent, this museum required a flexible staffing system that could cater to fluctuating demand.
THE SOLUTION
Atrium was selected as the Master Vendor for the museum due to our full-service talent management solutions, competitive rates, and WBENC certification. The museum utilized our comprehensive staffing services for the following:
– Job order intake with hiring managers to discuss details and ideal candidate soft skills;
– Review of job description and details;
– Interview coordination and preparation for all candidates;
– Phone screening and virtual interviews for all candidates;
– Extending offers and process onboarding paperwork and background checks;
– Coordinating first-day details and conducting orientation for the timekeeping process;
– Consistent check-ins with hiring managers on performance and coaching conversations when needed;
– Payrolling for temp employees; and
– Offboarding candidates once the contract has been completed or the candidate is converting to a permanent role.
Atrium’s account manager was on-site weekly and delivered a monthly report that provided visibility into financial and staffing details, as well as bi-annual business reviews. We also collaborated with the client’s HR department to ensure transparency in pay.
Case Study: Streamlining Staffing Solutions for a Premiere Art Museum
Industry: Art
Service(s) Offered: Talent Solutions and Employer of Record (EOR) Payrolling Services
Through Atrium’s streamlined solutions, the museum efficiently filled various temporary positions, including:
RETAIL SALES SPECIALIST
VISITOR EXPERIENCE AMBASSADOR (CUSTOMER SERVICE)
PRODUCTION COORDINATOR
EXECUTIVE ASSISTANT
LEGAL ASSISTANT
PROCUREMENT COORDINATOR
CLERICAL
PAYROLL/BUDGET/FINANCE
PROJECT MANAGEMENT
COLLECTIONS MANAGEMENT/CARE
DESIGN/PRODUCTION
BENEFITS/LEAVE OF ABSENCE
HRIS ANALYST
THE RESULTS
Atrium was originally contracted for five years, but our contract was extended to seven years due to the exceptional performance of the partnership. As the museum’s chosen staffing partner, we capitalized on the museum’s reputation to fill over 460+ contingent labor and direct hire requisitions.
From the beginning of the relationship, Atrium consistently provided the right talent, producing a conversion rate of 10.4% with 43 candidates converting to full-time employees. Atrium filled 100% of the requested positions without the use of a subcontractor, and although we had 48 hours from job intake to submit profiles, we typically submitted them within 24 hours.
When it came to finding a staffing partner, Atrium was the best choice. As a certified diverse supplier, we brought a unique perspective and fulfilled diversity spend goals. Additionally, our competitive pricing and commitment to excellent service made us a trustworthy partner for the museum.
10.4%
Conversion Rate
100%
Positions filled without subcontractor
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